T Mobile Customer service

T-Mobile Customer Care No barriers—get help from real people, on your terms

Simply dial 611 from your T-Mobile phone or use the T-Mobile app to give us a call. Message us. Send a message to your Team of Experts in the T-Mobile app, My T-Mobile, or Apple Business Chat Visit T-Mobile Support for help with phones & internet devices, plans & services, billing, and more T-Mobile

How to Contact T-Mobile Customer Service. Best T-Mobile Customer Service Contact option: Phone: 800-937-8997 - When the phone picks up, say I don't have one. Then press 1. You can also reach out to T-Mobile customer service by email or by chat. Email response times are unknown We don't want paying your T-Mobile bill to be a pain. Learn about all the easy options we offer for bill payment. Learn how to set up your T-Mobile ID and password so you can log in to My T-Mobile.. My T-Mobile lets you manage your account online. See how to get started with My T-Mobile by setting up permissions Of kijk op de klantenservice pagina van T-Mobile Thuis. Ben je particuliere klant met een mobiel abonnement? De T-Mobile Klantenservice is bereikbaar op 06-2400 1200. Bel je vanuit het buitenland? Bel dan met 00316 2400 1200. Wil je graag particuliere klant worden? Bel ons dan op 0800-7123. Wil je zakelijk contact met T-Mobile? Bel dan 0800-7112 If you still need more help, we do have account teams that can help through the chat option or on our Twitter handle @TMobileHelp. Sorry to hear you had to wait for service, but those are a few other options you can use so you don't have to call

In stores & on customer service calls, $30 assisted or upgrade support charge may be required. $199.99 via trade-in credit and/or bill credits; must be active and in good standing to receive credits; allow 2 bill cycles View or pay your bill, check usage, change plans or add-ons, add a person, manage devices, data, and Internet, and get help

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Reaching T-Mobile Customer Service Doesn't Have To Be a Burden! T-Mobile is an American wireless provider and one of the largest mobile phone service providers in the United States. The company offers various services to its customers, including wireless communications, broadband internet, and VoIP services. It's not uncommon for customers to experience issues with their T-Mobile products Select a service to find helpful tips, chat options, and customer service numbers Pages Interest Tmobile customer service English (US) · Español · Português (Brasil) · Français (France) · Deutsch Privacy · Terms · Advertising · Ad Choices · Cookies T mobile sucks, i have contacted them several times do to my phone opening apps, freezing, battery and phone getting hot, no signal. I went to one of there stores to tell them about my problem and was called a liar by a manager then he told me to call loyalty department and telll them i was leaving and they could give me a new phone but dont say anything wink wink, not Accounts & Coverage Accounts & Services 6123 Network & Coverage 1599 T-Mobile for Business 77 TV & Home Internet 591; Devices Android 2582 Apple 700 SyncUP and IoT 239 Other Devices 732; Just for Fun Blog & Updates 110 Magenta Lounge 26

How to Contact T-Mobile Customer Service

  1. Select the T-Mobile network upon arrival and enjoy excellent coverage and service. Coverage map. Check out your coverage. Customer support. Let us answer your questions and solve your problems. Store locations
  2. Email customer service. 2 years ago 26 July 2019. 17 replies; 6622 views W T-Mobile keeps using all my data even though I have binge on and there is LITERALLY NO WAY OF CONTACTING THEM WITHOUT CALLING and I have crippling social anxiety and will not call.either fix my data or I am going to Verizon.
  3. T-Mobile US provides wireless voice, messaging, and data services in the United States, Puerto Rico and the U.S. Virgin Islands under the T-Mobile and Metro by T-Mobile brands. The company operates the second largest wireless network in the U.S. market with over 95 million customers and annual revenues of $32 billion
  4. T-Mobile is changing wireless for good and now we're changing Customer Care for everyone. T-Mobile is doing something the other carriers can't. We're bringing together a Team of Experts to give our customers an experience unlike any other. We're breaking all the rules and putting customers first
  5. Sprint Customer Service. I have been a Sprint customer for almost 4 years and the T-Mobile merger has certainly not improved my experience, not that it was great to begin with. The issue is I did not approve to change my phone plan, they decided to do it on their own, which would be fine if it didn't affect a promotion I had on my account
  6. Phone Contacts. Customer Service: (877) 453-1304. Toll Free: (800) 318-9270. How to get through to a person: Say I don't have one after the. You can pay your bill online, or by phone at 1-877-453-1304. t mobile customer service number from phon

OKC- Customer Service Associate Expert - Call Center. At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team I contacted customer service and was told they could give me a plan for $45.00 and included Netflix if I were to stay with T-Mobile. Every month I have to call customer service to get the $45.00 honored and beg for the Netflix. They just take $5.00 each month 2,484 reviews from T-Mobile employees about working as a Customer Service Representative at T-Mobile. Learn about T-Mobile culture, salaries, benefits, work-life balance, management, job security, and more

Account T-Mobile Suppor

T-Mobile's customer service phone line can be reached at (800) 937-8997, but you often have to deal with long wait times. If you're calling from a T-Mobile phone, you can reach the customer service line by dialing 611. You should have your T-Mobile phone number or account number ready. You'll have to input it early on in the call, so. T-Mobile US, Inc., doing business under the global brand name T-Mobile, is an American wireless network operator.Its largest shareholder is German telecommunications company Deutsche Telekom (DT) which has a 43.2% share. Its headquarters are located in Bellevue, Washington, in the Seattle metropolitan area and Overland Park, Kansas, in the Kansas City metropolitan area T-Mobile is the third-largest provider of wireless services in the United States. With over 84.2 million customers, it isn't surprising that its customer service department receives a lot of calls each day. If you prefer to make customer support inquiries by talking to a live person, calling T-Mobile can be a quick and effective way to resolve your concerns and get back to your daily routine Having to contact customer service for any large company can be a daunting task, but in the case of T-Mobile, the Un-Carrier has tried to make its customer service experience as seamless as possible.Whether people have questions about their smartphones, data usage, billing, etc., T-Mobile makes it surprisingly easy to get ahold of someone in a quick and painless manner When calling the T-Mobile customer service, you should know that there are certain preparations you can undertake that can facilitate your call and speed it up significantly. When you call the number of the service, and when the service agent answers your call you can save your time and confusion by being concise when asking questions and describing an issue

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I've been with T-Mobile since they were Voicestream. I've NEVER had less than fantastic customer service from them. Even when coverage wasn't the best back in the day, I stuck with them because of how well I was treated. They still treat me like a VIP when they see how long I've been with them Call customer service. Call: 888-8-METRO-8. Call: *611 from your Metro® by T‑Mobile phone

Customer Service Representative 08/2014 to Present T-Mobile - Richmond, VA General Customer Care Assisted customers with concerns and questions about their account, devices and services Offer services and products that would benefit the customer in using their phone with T-Mobile {xsrfToken:BPZ7-QO3B-TP6K-EEYB_d36d7aa94d702dc15043a87b56b0262d7f2a7a0c_lout,helpCenterBranding:{headerBGColor:#000000,headerLinkColor:#ffffff. 60 T-Mobile Customer Service Representative jobs. Search job openings, see if they fit - company salaries, reviews, and more posted by T-Mobile employees T-mobile Worst customer relations I stopped my mobile service on 5/6/2021, phone numbers 951-447-2570 and 951-447-2573, I paid my month in advance and a supervisor told me I will receive $86. Refund. Never received spoke to many t-mobile people and supervisors always promised never resolved

If you contact customer service they will give you a range of options like temporarily suspending your account, contingent upon whatever your problem is but, if you are completely sure that you want to cancel, they will help you with that process as well. Cancellation policy for T-Mobile. T-Mobile has a very flexible cancellation policy Contacting T-Mobile (UK) - by phone or otherwise. While 0170 731 5000 is T-Mobile (UK)'s best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team , according to other T-Mobile (UK) customers, is by calling their +44 0 845 412 5000 phone number for their Customer Service. Hate phoning Customer Service? Get through Call Centre menus quickly for FREE ! See the Contact Us details for T-Mobile and their Phone Menus e.g. Already Customer or In Process Of Becoming One , Would Like To Become T-mobile Customer, Top Up Pay As You G The author cannot make a T-Mobile unlocked phone work in Venezuela. The operator Movistar claims it registered to a use T-Mobile Customer Service Hacks for calling & contacting them faster, tips for common issues & reviews. Get guidance for specific issues. Actualizar información de cuenta Acceso a cuenta Acuerdo de pago Disputar un cargo Soporte de dispositivo I have a different issue. Contacting T-Mobile. T-Mobile Phone Number

Contact Info & Links to Pay Bill Online for Free | MetroT-Mobile Now Lets You Contact Support Using Business Chat

T-Mobile customer service: What's the deal? The wireless industry as a whole has issues with customer service, but T-Mobile is trying to change that. Talk to a T-Mobile customer, and you'll probably hear a mix of stories about customer service, both good and bad. We've had great experiences with in-store customer service in the past T-Mobile Call Center in Augusta GA is known to be a great work place. The hiring process is very long but it is worth the wait. I applied April 4th 2017. I received my first automatic email on April 2. Shared on July 9, 2017 - Customer Service Representative - Augusta, GA. You go through multiple interviews and then collect on a group basis. Your T-Mobile experience has not gone well. Maybe the company over billed you, a salesperson misled you, or the company hasn't provided the rebate it promised. You might try to contact T-Mobile by calling the Main Customer Service line at (800) 937-8997 or reaching out online here.. If you're looking for how to contact T-Mobile, you probably already tried the two options, and now you are.

T-MOBILE CUSTOMER SERVICE EXPERTS willfully, deliberately, and with premeditation refused and conspired to not open and account as requested after learning of the death(3-23-2016) of the original account holder. The T-mobile EXPERTS, William Scott, his supervisor SUE, JJ ( 2070597 ) and ONE OTHER assured me that the account would be changed. Original review: Aug. 27, 2021. At T-Mobile. Thank you Wade ** & Travis ** are the BEST customer care consultants EVER.. Travis stayed on a call with me thru 4 depts, 3 representatives (1 hung up.

Klantenservice T-Mobil

T-Mobile: Smartphones en abonnementen voor Mobiel & Thuis. Internet + TV. eerste 6 MND €30 /MND. EXCL. EENMALIGE KOSTEN*. Naar de shop. Meer informatie. *Exclusief € 30 activatiekosten en bij een glasvezelverbinding € 37,50 installatiekosten. Getoonde aanbod is i.c.m. een 1-jarig internetabonnement met een maximum internetsnelheid tot 50. T-Mobile Customer Service I want to share the horrible experience I had today while trying to give T-Mobile my business. After receiving an invitation I went through the Web Site qualification and had called the T-Mobile Home Internet customer service representative Své smlouvy najdete v Můj T-Mobile a poradit se s námi můžete i po telefonu. Přejděte do nejlepší sítě. Neomezené volání, SMS a spousta dat. Stabilní pokrytí a LTE internet. Můj T-Mobile na webu i v mobilní aplikaci. Pomůžeme vám přejít k T-Mobilu i s vaším číslem. Vše vyřídíme po telefonu a do pár minut. Zadejte. CSR - Customer Service Representative (Current Employee) - Clark Freeport Zone, Pampanga - January 16, 2020. Need to be a good employee as long you abide the rules. The job is quite competitive but the rewards are promising. T-Mobile is actually great and there is no need for you to worry Pay your T-Mobile bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app

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The average hourly wage for a Customer Service Representative at companies like T Mobile in the United States is $17 as of June 28, 2021, but the range typically falls between $15 and $19. Hourly rate can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent. T-Mobile Customer Service. Contact number of T-Mobile Customer Service with opening times and when to call the helpline to avoid peak times. T-Mobile Customer Service; T-Mobile Customer Service; Pay Monthly Closed Reopens Friday 20/08 at 08:00 Thu 19 Fri 20 Sat 21 Sun 22 Mon 23 Tue 24 Wed 25; 08:00 12:00: 12:00 17:30. Customer Service Rep. Make 12 50 16 50 Hr As A Customer Service Rep With Kelly Services Real Work From Home Jobs By Rat Ra Kelly Services Work From Home Jobs Working From Home From pinterest.com. Writing jobs nyc Writing sample examples Written communication skills Youth care worker. Source: pinterest.com Als Customer Service Agent ben jij het aangespreekpunt voor alle klanten van T-Mobile Thuis. Jij staat de klant servicegericht te woord, bent duidelijk en voorkomt ruis. Veel vragen weet jij in 1 keer goed te beantwoorden hiermee hoop jij het service niveau van T-Mobile te verhogen. Jij bent een echt mensen-mens en hebt een groot empathisch. T-Mobile customer service ratings. Average Customer Rating 39 User Reviews. User Rating Distribution. 5 Stars 7. 4 Stars 6. 3 Stars 5. 2 Stars 6. 1 Star 15. Write Review. Plans starting at: $60 /mo. View Plans. Cheap T-Mobile Cell Phone Plans starting at $7.50/mo* - Compare Now. Phone Plans Bring Your Phone Hotspot Plans.

Our 500+ verified T-Mobile reviews give T-Mobile an average 3.5/5 stars, placing it among the top cell phone carriers. T-Mobile ranks well for all of our consumer sentiment criteria: Value for your money; Quality of product or service; Customer service; Company trustworthiness ; T-Mobile is unique in that it will match a customer's corporate, affiliate, or military discount up to $15 for. You are or were a T-Mobile customer in the U.S. whose contract with T-Mobile for personal wireless telephone service included a provision for payment of a flat-rate ETF [...] from July 23, 1999 to February 19, 2009, and you have not paid or been charged a flat-rate ETF

Title Customer Service - Relay Specialist Location TX305-TX-Austin Call Center Sprint Job Description At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply As America's Un-carrier, T-Mobile USA, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value Although T-Mobile owns Metro, each company handles customer service separately. You can't contact one for help with the other. With T-Mobile, you get broader solutions and options across the board. You can find help on the phone, online, in-store, on social media, or in their user forum. And it's never too difficult to reach a human being. Average T-Mobile Bilingual Customer Service Associate hourly pay in the United States is approximately $13.04, which is 6% below the national average. Salary information comes from 98 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Please note that all salary figures.

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If you're searching for chat customer service jobs pictures information linked to the chat customer service jobs interest, you have visit the ideal blog. Our site always gives you hints for viewing the highest quality video and image content, please kindly search and locate more informative video content and graphics that fit your interests Programa un horario en la app de T-Mobile o en Mi T-Mobile para que tu equipo te llame. Obtén la aplicación. Baja la app T-Mobile para comunicarte con tu Equipo de Expertos a tu manera. Cuenta regresiva hasta el martes. La cuenta regresiva termina el 04 de diciembre de 2018 a las 10:00 a.m. UTC. Días: Hs. After using T-Mobile's online tool to check availability, I agreed to let a customer service representative call me -- and that call arrived about a minute later

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T-Mobile® y el color magenta son marcas comerciales registradas federalmente de Deutsche Telekom AG. ©2021 T-Mobile® Puerto Rico, LLC T-Mobile customers hit by outage amid fierce winter storm. Niels Wenstedt/BSR Agency/Getty Images T-Mobile customers in Texas were hit by a service outage on Monday as a powerful winter storm. If you're looking for virtual customer service representative images information related to the virtual customer service representative interest, you have pay a visit to the ideal site. Our website always provides you with suggestions for seeking the highest quality video and picture content, please kindly hunt and locate more informative video articles and graphics that match your interests

If you're looking for jobs that arent customer service pictures information connected with to the jobs that arent customer service topic, you have pay a visit to the right blog. Our website always gives you hints for viewing the highest quality video and image content, please kindly hunt and locate more informative video articles and images that match your interests T-Mobile contact information - compared. Above are our top recommendations for how to contact T-Mobile, including their top phone number and live chat options. Below you can compare and contrast the 16 ways to contact T-Mobile by looking at which ones are the fastest and which ones other customers recommend the most for solving T-Mobile customer service issues as reported to us by the 50. How To Contact T-Mobile Customer Service, using customerservicenumbers.com. Also, Hints to contact a live person by phone and a place to post a positive rev..

T-Mobile US. T-Mobile US, Inc. is a major wireless network operator in the United States. The German telecommunications company Deutsche Telekom is its majority shareholder, through DT's holding company T-Mobile International AG. Its headquarters are located in Bellevue, Washington, in the Seattle metropolitan area T-Mobile Customer service number 1 according to JD Powers and Associates my @$$. They are poorly trained and unprofessional in every way. They can't update customer accounts correctly, and they have this bad habit of lying to customers. Since they clearly don't seem able to listen or understand their customers,. If you live in an area where T-Mobile offers its services, you really should check out their plans, because their internet speed can't be beaten. Benefits Of Being A T-Mobile Customer : T-Mobile has transformative customer service and it's because of its customers, the company has introduced some really good packages

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4 T-Mobile Customer Service Expert interview questions and 4 interview reviews. Free interview details posted anonymously by T-Mobile interview candidates 114 reviews from T-Mobile employees about working as a Customer Service/Sales Representative at T-Mobile. Learn about T-Mobile culture, salaries, benefits, work-life balance, management, job security, and more Summary. Customer service jobs are notoriously joyless, and callers' experiences with reps can be just as unsatisfying. But T-Mobile has a new operating model that's making both employees and.

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61 T Mobile Customer Service $20,000 jobs available on Indeed.com. Apply to Customer Service Representative, Call Center Representative, Customer Care Specialist and more Ga dan aan de slag als Fiber Customer Service bij T-Mobile op hun hoofdkantoor in Den Haag voor € 10,85 bruto per uur. T-Mobile is sinds kort bezig met het introduceren van hun Glasvezelnetwerk in Nederland. Dit plan is vol lof ontvangen, maar levert ook extra vragen op bij de klantenservice

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Boost Mobile Customer Service Full Information https://allphonenumber.com/boost-mobile-phone-number/ Boost Mobile Customer Service Number United States, B.. Find 40 listings related to T Mobile Customer Service in Pahrump on YP.com. See reviews, photos, directions, phone numbers and more for T Mobile Customer Service locations in Pahrump, NV T-Mobile Customer Service and Satisfaction. T-Mobile customer service is available from 4 a.m.-9 a.m. PT and is accessible through a number of different ways, including: Dialing 611 using your T-Mobile phone; Texting customer service via the T-Mobile app or via My T-Mobile (available online Although IP Relay, Federal IP Relay, Federal Video Relay Service, and CapTel® can be used for emergency calling, such emergency calling may not function the same as traditional 911/E911 services. By using IP Relay, Federal IP Relay, Federal Video Relay Service, and CapTel® for emergency calling, you agree that T-Mobile is not responsible for any damages resulting from errors, defects.

Tickets to all upcoming events are available online at www.axs.com, charge-by-phone at 888-9-AXS-TIX (888-929-7849) or at the T-Mobile Arena Box Office.Attendees under the age of 16 must be accompanied by an adult 18 or older T-Mobile USA offers online ordering services. Its phones feature touch-screen technology, cameras and sliders. The company is a recipient of the Overall Customer Satisfaction with Wireless Retail Service award. T-Mobile USA is a wholly owned subsidiary of T-Mobile International, which is one of the leading mobile communication companies in the. And the way T-Mobile acts now it clearly shows they don't care anymore and customer service went from bad to worst. They make you wait for almost one hour to answer and at the end not really.

T-Mobile expands banking service to Sprint customers. BELLEVUE, Wash. - Joining the magenta fam now means even more green in your pockets.T-Mobile MONEY is the Un-carrier's no-fee, interest. Average T-Mobile Customer Service Manager yearly pay in the United States is approximately $40,991, which is 10% below the national average. Salary information comes from 11 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Please note that all salary figures are. T-Mobile's team of experts creates happier customers We have 16,000 agents on the Cisco Contact Center platform and the system has been tuned to route each call to the right person each and every time. Our team of experts has enabled our customer base to be happier than they've ever been before. Tamara Jensen, Sr. Technical Product Manager, T-Mobile Get Help with T-Mobile Complaints. Our expert team will help you submit an official legal claim against T-Mobile for free. When customer service fails, you still have legal options against T-Mobile. Far too many T-Mobile customers aren't happy. In April 2018, the federal government fined the telecommunications company 40 million dollars for.

Dismayed 20+ Years Business Customer We have been T-Mobile customers over 20 years and the experience I had yesterday with this company's customer service was inexcusable. After being promised the great price of $55 for 2 lines for the Magenta Plus Plan (all fees and taxes inclusive) two days ago, I was told all the notes were in my account and all I needed to do was call back with my husband. fraud customer service and policy! S sam nasr. This review was posted by. a verified customer. Verified customer. My story started with my wife getting me a Black Berry Curv through T-Mobile (my cell provider). I received the phone right before we left town for Christmas. 3 days later I realized that I didn't like the phone and I tried to. Find 180 listings related to T Mobile Customer Service in New Market on YP.com. See reviews, photos, directions, phone numbers and more for T Mobile Customer Service locations in New Market, MD T-Mobile (UK) T-Mobile International AG is a holding company for Deutsche Telekom AG's various mobile communications subsidiaries outside Germany. Based in Bonn, Germany, its subsidiaries operate GSM, UMTS and LTE-based cellular networks in Europe, Canada, the United States, Puerto Rico, and the U.S. Virgin Islands To T-Mobile FAO: Richard Moat [MD] and Russell Taylor [Head of Customer Services] For the past week I have been trying to get T-Mobile to either: Deliver the phone upgrade I ordered via the web on 29th December 2010, or; Cancel the order and return my account to how it was

COVID update: T-Mobile has updated their hours and services. 125 reviews of T-Mobile I must say I am a very happy customer of T-Mobile's already but when I walked into this store to inquire about the Sidekick 3, the customer service was just TOP NOTCH. The sales person (I think his name was Charlie) was very helpful and knowledgeable without being pushy, and I had a lot of questions to ask On customer service, not only they delivered but exceeded my expectations! From my local T-Mobile, I also received the same experience, very courteous, speedy and clear explanations. On the locally provided service, T-Mobile delivered as well! I do not receive compensation for my review and I am not affiliated with T-Mobile in any ways T-Mobile. Cellular Telephone Service Cellular Telephone Equipment & Supplies. Website. (650) 486-1300. 915 Ralston Ave. Belmont, CA 94002. From Business: T-Mobile USA is a national provider of wireless voice, messaging, and data services capable of reaching over 318 million Americans where they live, work, and. 2. T-Mobile Nuestro equipo dedicado de profesionales de servicio al cliente está aquí para ayudarte. Llama directamente o envíanos un texto con la mejor hora para contactarte

T-Mobile. 2020년 12월 2일 ·. So wonderful T-Mobile's customer service I cracked my phone screen I jumped through all of their hoops to get the insurance crap filled out takes 5 days for them to respond whether it was even approved and then the next day after that I get a message saying they don't know when they will be able to send me my. T-Mobile has a consumer rating of 2.75 stars from 400 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about T-Mobile most frequently mention customer service, new phone and sim card problems. T-Mobile ranks 24th among Mobile Phones sites Customer claims against AT&T, T-Mobile & Verizon for bill stuffing, unexplained price increases, and constantly targeting the best plans. AT&T Wireless increased an administrative fee hitting most of their customers by 2x over the past year. Hundreds of customers complained to the FCC that AT&T switched their data plans Over T-Mobile Informatie via bd global services. T-Mobile, één van de bekendste mobiele telefonie aanbieders, is onderdeel van Deutsche Telekom waarvan hun hoofdkantoor zit gevestigd in Bonn, Duitsland. Voordelige mobiele telefonie merken zoals Tele2, Ben en sinds 2020 ook Simpel zijn onderdeel van T-Mobile The customer service from T-MOBILE are bad. They are nasty, ignorant, disgusting in their attitudes in how to treat customers on the phone. They take way too long on the phone and they are like taking a coffee breaks while on the phone .And connecting to other departments is all wrong .They do not know what they are doing .And they need to take manners in how to treat customers with respect